Frequently Asked Questions

HomeFrequently Asked Questions

Everything You Need to Know About Our Exterior Cleaning Services

When it comes to making sure your property’s exterior looks its best, the team you choose can have a significant impact. At House Spa, we have over 20 years of experience serving the Greater Houston area, and our skilled team is dedicated to providing safe, thorough, and effective exterior cleaning solutions. Keep reading to see some of the common questions we get about our team and services.

Hidden
What exterior cleaning services do you offer?

We provide a comprehensive range of exterior cleaning services for both residential and commercial properties. Our core offerings include roof cleaning, siding cleaning, fence and deck restoration, gutter cleaning, window washing, and driveway or walkway cleaning.

What areas do you serve?

We proudly serve Houston and several surrounding communities, including Richmond, Tomball, The Woodlands, Spring, Sugar Land, Cypress, and Katy.

Are you licensed and insured?

Yes, we are fully insured. We prioritize the safety of our team and the protection of your home or commercial building, giving you complete peace of mind while we are working on your property.

How can I request a quote for my property?

You can easily request a free estimate by calling us directly or filling out the quick contact form on our website. We will contact you promptly to evaluate your cleaning needs.

How do you determine whether to use soft washing or pressure washing?

When we are called to a job, our technicians will carefully assess the type of material, the condition of the surface, and the severity of the dirt or organic buildup. Based on these specific circumstances, we will determine the safest and most effective method for that exact area.

Do you charge for your project estimates?

No, our estimates are completely free and carry no obligation. We believe in transparent, upfront pricing so you know exactly what to expect before any work begins.

Why should I choose your team over other exterior cleaners?

With 20+ years of experience, a fully insured crew, and specialized cleaning techniques, we treat your property with the utmost respect. We are your trusted local, one-stop shop from the roof to the curb, dedicated to delivering long-lasting results and exceptional customer service.

What is soft washing?

Soft washing is a specialized cleaning method that uses low-pressure water combined with eco-friendly, biodegradable cleaning solutions. This technique gently breaks down and eliminates mold, mildew, algae, and dirt at their source without causing physical damage to delicate surfaces.

Is soft washing safe for my home’s siding?

Yes, soft washing is specifically designed to protect your home’s exterior surfaces because it doesn’t use any pressure. This makes it ideal for sensitive siding materials like vinyl, stucco, wood, or brick, ensuring a deep clean without the risk of cracking, warping, or water intrusion.

How long do the results of a soft wash typically last?

Because our specialized solutions actually eliminate the spores of mold and algae at the source, the results last significantly longer than traditional methods. Most properties stay clean for 12 to 24 months, depending on shade and moisture exposure.

Will the cleaning solutions used in soft washing harm my plants or landscaping?

Not at all. Our trained technicians take great care to protect your landscaping. We thoroughly pre-wet and post-rinse nearby plants and grass to dilute our cleaning solutions, ensuring your landscaping remains completely safe and healthy.

When do you use traditional pressure washing instead of soft washing?

We reserve traditional high-pressure washing strictly for hard, durable surfaces that can safely withstand the force. This primarily includes concrete structures like driveways, sidewalks, dumpster pads, and solid stone patios.

Can pressure washing remove deep oil and grease stains from my driveway?

While pressure washing is highly effective at lifting deep dirt, grime, and environmental buildup, old or heavily set-in oil and vehicle grease stains can be stubborn. Our professional equipment and specialized detergents will significantly lighten and often completely remove these stains.

Is high-pressure washing ever used on a house or a roof?

No, we never use high pressure on houses or roofs. Applying high pressure to shingles, siding, or windows can cause severe, costly damage. For those delicate areas, we exclusively rely on our no-pressure soft washing technique.

Can you clean commercial parking lots and walkways?

Yes, we provide full commercial pressure washing services. We can efficiently clean large concrete areas, including parking lots, driveways, retail storefront entryways, and sidewalks, to keep your business looking professional and safe for visitors.

What are the black streaks on my roof, and can you remove them?

Those black streaks are typically a type of hardy algae called Gloeocapsa magma, which feeds on the limestone in asphalt shingles. We remove them entirely using our specialized soft-wash roof cleaning method, which kills the algae without damaging your shingles or voiding your roof’s warranty.

Why is professional roof cleaning important?

Beyond restoring your home’s appearance, professional roof cleaning prevents destructive organic growth like algae, moss, and lichen from degrading your shingles. Removing these contaminants extends the lifespan of your roof and prevents premature replacement costs.

What does your gutter cleaning service include?

Our gutter cleaning service ensures your gutter system flows freely. We remove all leaves, twigs, and debris from the troughs, clear out the downspouts to prevent blockages, and can also wash the exterior of the gutters to remove ugly dark streaks or “gutter tiger stripes.”

Do you clean windows as part of your services?

Yes, we offer comprehensive exterior window cleaning. We use a gentle approach to wash away dirt, pollen, and water spots, leaving your glass crystal clear and streak-free without risking damage to the window seals or screens.

Do I need to be home while you clean my roof or gutters?

No, you do not need to be home for our services as long as we have clear access to the exterior of your property, all windows and doors are securely shut, and outdoor water spigots are accessible. We will handle the job professionally and leave your property looking its best.